Shipping Policy

For dependable support, with the relevant order status kept central, delivery service is limited to addresses in the United States. Every U.S. order receives free standard shipping, and tracking details are supplied after dispatch. The applicable result is therefore visible without changing the underlying rule.

As a practical matter, with the store's obligation made direct, allow 1-2 business days for processing before carrier handoff; weekends and U.S. public holidays are not business days. The estimated shipping journey after handoff is 4-6 business days. This organization keeps the customer decision path concise and verifiable.

As part of our service commitment, with the customer-facing result stated first, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started. The published commitment can therefore be understood as one complete service rule.

To keep expectations clear, with the available remedy stated clearly, an estimate is not a guarantee when transport networks, weather, peak periods, address accuracy, or events beyond reasonable control interfere with delivery. This presentation keeps the timing and customer consequence jointly understandable.

For an informed purchase, with the order stage tied to the rule, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges. This structure places the governing condition beside the result it controls.

Shipping and tracking assistance: support@nubyoak.shop or 512-205-0768, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyoak.shop
Phone: 512-205-0768
Physical address: 74 MacArthur Dr, Alexandria, Louisiana, 71303, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)